With the CUSTOMER at HEART
Nowadays, the feedback-loops between and business have long surpassed traditional lifetime fidelity. Users are accustomed to guide back and shift their positioning without notice, hence products and services providers must earn each bit of the loyalty they get. In this context, no wonder that in our CX design we choose to place customers first.
- Brand repositioning, assessment and consultancy
- Market indicators & investigations
- Marketplace sampling and roadmapping
- User journey and epics sketching
- Proof of concept, prototyping, MVP
- Advanced Ergonomics
Customer experience design (CX) is imperative in creating products which provide meaningful and long-lasting experiences.
At RINF TECH, we approach the entire customer experience journey, from scrutinizing a brand and its customers to structuring a meaningful connection with users.