Experience Design

Nowadays, the feedback-loops between and business have long surpassed traditional long term lifetime fidelity. Users are accustomed to guide back and shift their positioning without notice, hence products and services providers must earn each bit of the loyalty they get. In this context, no wonder that in our CX design we choose to place customers first.

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Market Analysis & Strategy

We develop go-to-market digital roadmap and strategies from the perspective of a technology company.

We offer:

  • Digital Discovery Workshops: establishing exploration aims, means and direction for action;
  • Design Guideline: staging the context where products and services are allowed to emerge;
  • Foreseeing Experience: engaging UI/UX creatives to extend user journeys and outline epics;
  • Lean MVP/strategies coming out of Tech Garage TM.


In an atmosphere crammed with ideas and prototypes, we help companies boil down their brand messages to the essential and clarify their portfolio.

This allows for precision in communications, economy in toolkits choice, vigor in workflows and processes and serendipitous findings.

UI/UX Design

Nowadays, the feedback-loops between clients and business have long surpassed traditional lifetime fidelity. Users are accustomed to shift their positioning or preferences without notice, hence products and services providers must earn each bit of loyalty they can from the engagement they get. In this context, no wonder that in our CX design we choose to place customers first.

We offer:

  • Brand repositioning, assessment and consultancy;
  • Market indicators & investigations;
  • Marketplace sampling and road mapping;
  • User journey and epics sketching;
  • Proof of concept, prototyping, MVP;
  • Advanced Ergonomics.


Customer experience design (CX) is imperative in creating products which provide meaningful experiences to the user and long-lasting relationships with your brand.

At RINF TECH, we approach the entire customer experience journey, from scrutinizing a brand and its customers to structuring a meaningful connection with users.

Ideation Workshops

Custom ideation process is made simple and manageable with the Tech Forge™ – RINF TECH’s innovation framework.

Involve us in your story so that we may contribute with the essential framework for:

  • Ideas sourcing, filtering and enriching
  • Ideation, marketplace sampling and stakeholder interviews
  • Internal buy-in at all organizational levels
  • Strategize impact and transformation roadmap
  • Design Thinking
  • Idea and innovation management


We always discover that clients’ organizations are rich with ideas and initiatives oftentimes isolated at team level. The current paradigm of productivity is focused on KPIs and assessments that disable off-topic free conversations and sometimes blocks the flow of ideas all together.

RINF TECH applies incubator-inspired methods to source meaningful solutions that have been dormant in the teams. These solutions are partial – they need pairing up with vision elements originating at management level and mapping with other partial solutions raising up from groups or structures within the organizations.